SIT50416 Diploma of Hospitality Management
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
Delivering unit of competency:
This qualification has 28 units of competency, comprising of 13 core & 15 elective units.
|BSBDIV501||Manage diversity in the workplace|
|BSBMGT517||Manage operational plan|
|SITXCCS007||Enhance customer service experiences|
|SITXCCS008||Develop and manage quality customer service practices|
|SITXFIN003||Manage finances within a budget|
|SITXFIN004||Prepare and monitor budgets|
|SITXGLC001||Research and comply with regulatory requirements|
|SITXHRM003||Lead and manage people|
|SITXMGT001||Monitor work operations|
|SITXMGT002||Establish and conduct business relationships|
|SITXWHS003||Implement and monitor work health and safety practices|
|SITHIND001||Use hygienic practices for hospitality service|
|SITHIND004||Work effectively in hospitality service|
|BSBRES401||Analyse and present research information|
|SITXCCS004||Provide lost and found services|
|SITTTSL002||Access and interpret product information|
|BSBCMM401||Make a presentation|
|BSBFIA401||Prepare financial reports|
|SITXHRM004||Recruit, select and induct staff|
|SITXHRM006||Monitor staff performance|
|BSBMKG401||Profile the market|
|BSBSUS501||Develop workplace policy and procedures for sustainability|
|SITXWHS002||Identify hazards, assess and control safety risks|
Participants will also be eligible to seek employment working in a small, medium or large enterprise, in a variety of industries, in both the public and private sector. Graduates with no prior work experience should expect to enter the industry in positions such as banquet or function manager, bar manager, café manager, club manager, executive housekeeper, front office manager, motel manager, restaurant manager or unit manager catering operations.
On completion of this qualification, candidates may choose to undertake the SIT60315 Advanced Diploma of Hospitality Management or other Advanced Diploma qualifications from the BSB Business Services Training Package or any other training package to further enhance their career opportunities in their chosen field.
Course Delivery & Assessment Methods
- Delivery and assessment strategies are selected to reﬂect the nature of the elements and performance criteria of the competency together with the needs and learning style of the participants. Delivery and assessment method includes a blended learning practice including learning management system (Moodle).
- Assessment methodology may include but is not limited to: observation, project/ report, case study, role play, exercises, activities; and written/oral tasks including multiple choice, questions and answer, essays, true/false and presentations.
- Students must be over 18 years of age,
- Students must have completed an overseas equivalent of Year 12
- Students must have either an IELTS score of 5.5 total or above with no band lower than 5.0 or
- Paper based (PBT) TOEFL score of 550 or above or
- Internet based (iBT) TOEFL score of 78 or above and must provide documentation to that effect.
- Mature age students will also be considered without the minimum education requirements but with relevant work experience within chosen area of study and a demonstrated capacity to meet course requirements.
- Entry requirements will be checked at enrolment in line with the RTO’s Student entry requirements, selection, enrolment and orientation policy.
Credit Transfer & Recognition of Prior Learning
- Have you worked or studied in this ﬁeld before? RPL allows you the opportunity to be recognised for skills, experience and study that you may have already attained. To gain RPL you will need to contact the college for our RPL kit, which will guide you through the process of presenting your evidence.
|Session # 1 (Weekdays)||Monday, Tuesday: 8 am – 4 pm
|Session # 2 (Weekend)||Thursday, Friday: 8 am – 4 pm
|Session # 3 (Evening)||Monday-Thursday: 5:00pm – 10:00pm|
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